Retail Sector
In the retail sector it is possible to manage all processes from customer relations to network planning, product classification, pricing policies, campaign management, financial applications, supply chain and warehouse management with canias ERP.

 

In addition to standard ERP solutions, canias ERP is based on a quarter of my experience and provides solutions tailored to the needs of the retail industry with its corporate software needs, thanks to its industry independent structure and developable infrastructure.
 

canias ERP, retail solution has become a module in canias ERP, eliminating problems like integration, data transfer which have to be done in other solutions. Full integration with basic modules such as material management and procurement makes the retail solution more effective and enables reporting to be done dynamically with other ERP products.

 

 

 

 

The main processes that can be followed in the retail industry, canias ERP are:

 

  • Basic modules (Support tables, material cards, customer cards, etc.)
  • Material Management
  • Sales Management
  • Finance Applications
  • Customer relations management
  • Electronic Data Transfer
  • Purchasing Management
  • OLAP

 

In addition to these basic processes in the retail sector, the following sectoral solutions are at the forefront.

 

 

Product Information Sheet
The classification of the products to be retailed is very important for the sector. The number of classes should be left to the firm's decision to use the application without going to any restrictions. At this point, a configurator that effectively manages the product classes must be supported under the product information sheet. Classes can be used for future reporting purposes as well as basic data sources for pricing policies. Product group, gender, season, type of supply and so on. As an example of product classes.
However, product images, quality criteria and design specifications, if any, are some of the static datasets under the Product Information Sheet, accounting links, barcode list, product design, and if it is done within the company. This information must be available at every step of the application.
 
 
Variant Configurator
The variant concept, which we can summarize as an additional tool for defining the product, is a feature of canias ERP 's Material Cards Management application. It can be described as detailed properties under the option and option of the product. For example, quality (first quality, second quality, third quality), hardness grade (0,1,2,3) ... 
In the retail sector, the color and the body in textile and shoe according to the sector to which the product belongs (the drop is in jean pants); Carpet pattern, size, color (palette), edge form; Dessert color; Color in furniture, width, height; We can describe width, length, thickness options in the roofing panel as variant properties of the related product. In this illustration, for example, each color under the color specification refers to the options for that feature.
 
The variant should be based on the identity of the product and must be based on accepted norms in the industry. There should be no restrictive factor in the software variant concept. It is possible to create an unlimited number of options, but it must also be supported by an application consultant to determine the most appropriate number of options. The product information sheet with the concept, the product combinations that are opened as a main product and the variant can be managed without opening a new sheet. The application manager should also be able to use pricing options according to the language variant.
canias ERP 's efficient variant configurator has been used for many years and shares its stabilized solutions with the sector.
 
 
Pricing Policies
It is very common in the sector to apply a discount to a certain product group in a certain date range. The discount can be either a percentage or a single price. Very rarely, an increase may be desired. With canias ERP, it is very easy to quickly define a new price for a group of products through the classes defined in the product information sheet. The new price can be directly applied on the product or can be defined in the system as a discount difference. If Loyality-VIP card is available, additional discounts can be defined on the iskonton. Therefore, referencing and pricing operations are performed quickly in the product class and / or the customer class groups, and the history of these transactions can easily be kept as it is a history-based system.
 
 
Campaign Management
Campaigns today are limited to the imagination of retail managers, so softness is needed to respond to this gentle instant. "2 from 1 free, 2 from buyer price is low, red al white gift, 250 TL from us 50" and so on. examples, writing can be integrated. With flexible software architecture, canias ERP industry can respond to these requirements instantly.
Payment Types, Financial Applications and Bank Integration;
Accounting links and sales invoices defined on the product cards are accounted collectively with one key. The payment options entered during retail sale and the non-delivery of POS blocked items can be seen quickly with financial applications. The POS check number can be matched to the invoice which is cut off in the system.
 
 
For the occasional POS blocking solutions, companies typically generate accounting records of 108 (A) -102 (B). For bank transactions, this voucher is issued separately for each invoice. For example, in two stores, an average of 30 pieces / day account book receipts occur for 15 sales receipts per day. As can be seen, the number of chips adds to the accounting department, making data entry and control difficult. With the integration work to be done with the banks in the canias ERP EDI module, these chips can be automatically processed in the system and only the control function can be loaded into the accounting department.
 
If you are authorized to make expenses to the store within a limit, you can also keep the cost records with the canias ERP Retail module and be taken into account in the settlement of the cash register.
In addition, gift check applications, control and financial integration are presented to the management of the users via canias ERP.
 

 

Supply Chain and Warehouse Management
Different warehouse management approaches can be developed depending on the sector and level of institutionalization in which the firm operates. These approaches should be open to additional process developments while being primarily planned at the level that will fulfill the core functions of the firm. The implementation should be concluded with the experienced consultant and the result of the analysis that the company will jointly undertake. To give some examples of warehouse management systems adapted to the industry with canias ERP.
 

 

Internal Transfer Request
In this method, the store manager enters the product that he / she wants to see in the deposit together with the quantity and the date of need in the system. The internal request recording occurs and the stores are presented with the approval of the general control. If the confirmation is positive, the document falls to the central warehouse as an order and the shipment takes place. The application can be used by the store manager or directly by the store general manager without any need for it. Shipments can be tracked depending on status (open, closed, partial).
 

 

Campaign Management
Campaigns today are limited to the imagination of retail managers, so softness is needed to respond to this gentle instant. "2 from 1 free, 2 from buyer price is low, red al white gift, 250 TL from us 50" and so on. examples, writing can be integrated. With flexible software architecture, canias ERP industry can respond to these requirements instantly.
 
Payment Types, Financial Applications and Bank Integration;
Accounting links and sales invoices defined on the product cards are accounted collectively with one key. The payment options entered during retail sale and the non-delivery of POS blocked items can be seen quickly with financial applications. The POS check number can be matched to the invoice which is cut off in the system.
 
For the occasional POS blocking solutions, companies typically generate accounting records of 108 (A) -102 (B). For bank transactions, this voucher is issued separately for each invoice. For example, in two stores, an average of 30 pieces / day account book receipts occur for 15 sales receipts per day. As can be seen, the number of chips adds to the accounting department, making data entry and control difficult. With the integration work to be done with the banks in the canias ERP EDI module, these chips can be automatically processed in the system and only the control function can be loaded into the accounting department.
 
If you are authorized to make expenses to the store within a limit, you can also keep the cost records with the canias ERP Retail module and be taken into account in the settlement of the cash register.
In addition, gift check applications, control and financial integration are presented to the management of the users via canias ERP.
 

 

Supply Chain and Warehouse Management;
Different warehouse management approaches can be developed depending on the sector and level of institutionalization in which the firm operates. These approaches should be open to additional process developments while being primarily planned at the level that will fulfill the core functions of the firm. The implementation should be concluded with the experienced consultant and the result of the analysis that the company will jointly undertake. To give some examples of warehouse management systems adapted to the industry with canias ERP;
Internal Transfer Request
In this method, the store manager enters the product that he / she wants to see in the deposit together with the quantity and the date of need in the system. The internal request recording occurs and the stores are presented with the approval of the general control. If the confirmation is positive, the document falls to the central warehouse as an order and the shipment takes place. The application can be used by the store manager or directly by the store general manager without any need for it. Shipments can be tracked depending on status (open, closed, partial).

 

 
Transfer Order
This approach, which is used by more general store owners, creates a transfer order between stores or store / warehouse via a report. This order falls into the store / warehouse and the shipment is carried out.
Products on the Way Storage: In this approach, the product does not fall directly into the stock of the store, the store or the storehouse. The target depot is transferred to the previously described & quot; depots on the road & quot ;. When the products physically arrive at the destination store, the transfer transaction is automatically transferred to the main warehouse by reading or confirming the barcode. This is more likely to happen in stores where we call back-office.
Demand Forecasts: Demand trends can be estimated through the classes defined in the product information sheet.
Barcode and RFID Systems: It is the most basic tools of retail solutions. If it is used effectively in sales and logistics processes, it increases the speed and accuracy in the operations carried out.
Intercompany Integrations: Data exchange with the supplier company is provided in digital environment.

 

 
Customer Relationship Management (CRM); Customer information can be obtained during sales or as external data from any medium. If the company does not use cash register, name, surname, district and telephone information can be taken during sales. The firms that use cash registers access the customer information by more inductive methods.
The customer information associated with the sales documents, the date when the customer belongs, the last time they arrived, the total sales amount, the specific products that they are interested in, etc. Can be used for reporting.
Customer Information Services: The role of mail and / or message and information devices in promoting products or marketing activities is very important. These tools need to be managed through the application.
Social Media: The triggering of social media tools through direct application is a fairly current approach. Retailers can pass instant discounts and promotions to their followers, especially through social networks; They can advertise on social networks for free or at very reasonable prices.

 

 
Customer Cards: Whether the retailer is a self-generated card (Loyaltiy, VIP, etc.) or a third party company (Fener Card, Kartal Card, etc.) The main objective of the customer cards is to create customer information in order to follow, reward and addiction. Applications such as the ability to collect and spend bonuses through cards can also be managed through the existing software. 3rd party cards can be processed and followed by the canias ERP EDI module.
Domestic Demand Management; Product requests from stocks of each other's stores can be managed by internal demand and transfer applications in canias ERP. In this respect, products move faster between stores, contributing to reduce stock turnover rate and unit cost per square meter.
Other Retail Applications; Software vendors whose main goal is to bring modern retail applications to the service of users need to have existing functions such as tax free sales, diplomatic exception sales, sales return, exchange, customer special order (boutique store) and repair together with normal sales function. The canias ERP Retail module contains related solutions.
Barcode and Scale Integration; In sectors where weight is important, especially in jewelery, weighing tools related to the sector and barcode printers can be used as part of the module by integrating with the retail module. This saves the user from manual data entry and error risk.
Reporting; Firms need more dynamic reports as well as reports such as sales / remnants, replenishment, product shelf life, m2 productivity, which are frequently used in retail. These reports can be transformed into data cubes through the OLAP module, which forms the business intelligence infrastructure of canias ERP. These data cubes can be reported via BI tools such as InfoSuite and Penthao, which are integrated with canias ERP. The fact that the retail solution is a module of the ERP makes it possible to report the data generated by the other modules.

 

 

Mobile and Web Solutions; We can evaluate this item under the title "Online Marketing". All of the actions taken at virtual POS points can be communicated with canias ERP in full time via canias ERP 's web service infrastructure.
Up-to-date stocks, pricing, and other information can be made to work simultaneously with web / mobile applications without using any interim application. The data source of the applications is the first and only one ERP software.
Preliminary Definitions and Authorization;

- Store-safe-cashier-sales consultant definitions,
- User authorization,
- User-based additional discount identification,
- User roles and access control,
canias ERP is managed with standard applications.
Head Office, Back-Office and POS points;
Main functions of central office:
- Supply Chain Management (Demand Planning, Central Warehouse and Purchasing Functions)
- Pricing Policies and Promotions
- Human resources
- Public relations
- Accounting - Finance Applications, Inventory Valuation, Profitability Analysis
- Marketing
- Customer relations management
- Budget, Investment
- Stock Census
 
"Back-offices" are often deployed in major stores, with sales sup- porting in stores. In non-back-office stores, the sales support functions are performed by the store staff personally. Basic functions:
 
- Product barcode, alarm (if necessary)
- Warehouse operations (stock entry, return, etc.)
- Internal product request entries
- After sales services, warranty follow up
- Return, exchange and repair operations follow

 

 
Network Planning; In cases where chain stores are made online, the main server should be central office. In this case the stores will be connected online to the main server. In offline stores EDI (Data Communication) module should be adapted in the stores to be edited. In terms of ease of maintenance and simultaneous operation, online connection will be preferred. The offline structure is established only when there is no internet access. In the meantime, the bills and inventory movements made in the store are synchronized with the main server when the system goes online. This synchronization is done via the EDI module of canias ERP.



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