In this new world of competitive edge and strong business ethics; attracting and engaging with new clients is a very exciting process. But what most businesses fail to understand is the fact that although the number of opportunities around them is increasing everyday so is the competition. Most businesses look for solutions that will help them stay ahead and maintain their competitive edge while achieving success.
Companies must pay attention to their growth and development. However, with every momentous milestone in your business, the process integration, information flow becomes complex, which can create barriers to achieving success.
To help modern small and medium enterprises implementing an ERP can resolve most of their challenges. Businesses these days adopt ERP solutions that are further optimized to maintain their business model. While there is no harm in doing this, most entrepreneurs fail to focus on the proper implementation of ERP, which is the driving force behind better performance.
How can an ERP solution help?
Implementing an ERP solution into a business environment can help a business grow in multiple aspects at the same time. Starting from better inventory management and supply chain operations, to the high focus on customer relations, a proper implementation of ERP can take a business to new heights. However, it was pointed out that more than 75% of ERP solutions fail in business environments according to a Gartner report. The reason? Poor implementation of the ERP system.
An ERP system has multiple aspects and processes, each of which, plays a very important and vital role in fulfilling the end goal. If one or all these processes are not implemented in a planned or strategized approach, the system won’t be able to function up to its maximum efficiency.
Mentioned below are the various phases in an ERP implementation:
1. Project planning: This is the first and often the most critical stage in the implementation process of ERP management. This first and critical stage involves; planning a strategy, project survey, formulating a project management plan for implementation and then phase closure. Setting an end goal and practical expectations from an operation at the very beginning is the ideal way to succeed. Therefore meetings must be arranged with teams so that a project plan can be formulized. Without these crucial criteria being met, an ERP system won’t work efficiently, right from the start.
2. Conceptualization: After the planning of the project is completed, it’s time to conceptualize the project. Some of the most important aspects that need to be dealt in this stage are a study of business requirements, ERP workshop, the handover of master data templates, data collection, project survey and phase closure. Without proper team effort and coordination, neither of these tasks can be completed, which will, in turn, lead to an inefficient operation via the ERP environment.
3. Realization: After an agreement is reached upon, both the solution provider and the client, a practical realization of the project is important. In this stage, the ERP solution in question requires customization, the user manual and other documents associated with the software must be created and meeting needs to be arranged in order to check if the client requirements have been met or not. Getting a customized solution after understanding the specific needs to address the business needs is one of the most crucial steps for optimum performance from your ERP system.
4. Go-live preparation: Once the planning, conceptualization and realization phases are executed correctly it is time to begin the go-live preparation. In this phase, the first and most important step is to create a go-live plan. Without a plan in place, neither of the individual processes involved will work efficiently. Don’t forget other important processes like master data collection, deployment of the system, employee and staff training, user acceptance testing and more. Another crucial step that most companies miss out on, is making sure their systems are bug free for the ERP to work efficiently. Collecting user feedback and conducting a phase survey are important aspects of this phase.
5. Go-live and support: This is the final and last step in your ERP implementation process and involves the final launch of the ERP system and designing of support channels for your business. Unlike other services, which only require minimum to nil customer support, an ERP system is one that demands a strong customer support channel. Make sure your ERP system has a robust module for customer care.
Being highly critical, an ERP system is not easy to develop and deliver. So, every phase mentioned above in the implementation process must be done with the utmost care, to achieve the results you aim for.
Now that you understand how important proper implementation of your ERP system is, do you have any doubts? If you do, connect with us at firstname.lastname@example.org or call us on 1800 1200 427 to speak to us and get clarity before you decide.